Product Guarantee
Limited Warranty
All TLC products are covered under our manufacturer's Limited (5-2-1-1) Warranty, which includes: the 5-Year Extended Limited Warranty for all frames, the 2-Year Limited Warranty for paint finish, and the 1-Year Limited Warranty for fabric and all-weather wicker.
All furniture manufactured or sold by Terrace Living Company, LLC under the brand name of "TLC" is warranted to be free from defects in materials and workmanship. This warranty is extended only to the original purchaser and when product is purchased from an authorized dealer. If a product manufactured by Terrace Living Company fails structurally due to a defect in materials or workmanship during normal use within the terms of our limited warranty, Terrace Living Company will repair or replace the item at no charge. Structural failure due to rust or rusting on the general frame is expressly excluded from this limited warranty. If a product or item is discontinued or not available, we reserve the right to substitute similar products of an equal or greater value than the original item. Terrace Living Company reserves the right, in all cases, to issue a monetary credit for the original purchase price of the product in lieu of replacement. Proof of Purchase (detailed receipt) or photography may be requested for finalization of claims on a case-by-case basis.
